Campus Solutions FAQ

Attention screen reader users: press Enter on any of the below Help titles to expand or collapse its content
How long after I submit my CCCApply application will I be able to login & register?
You should be able to retrieve your User ID/password within 30 minutes after your application is submitted. 
I have tried to log in but my Student Login or password is not working. What do I do?

Remember passwords are case sensitive; make sure your caps lock key is not on. Your student login is same as student ID.
If you forgot your password, 

1. Go to https://sa.peralta.edu, then click the ‘Forgot User ID and/or password’ link:

Screen Shot 2021-07-28 at 11.05.06 AM

2. Select ‘I know my Student ID’, enter the Student ID in the box, and click the ‘Continue’ button:

Screen Shot 2021-07-28 at 11.05.08 AM

Select email where the password will be send, answer the security questions, and click the ‘Submit’ button:

Screen Shot 2021-07-28 at 11.05.11 AM

 

I'm having trouble getting to the login page. What can I do?
I'm having trouble making a payment. What are the prefered browser settings?

As a part of improving the Student Payment with ACI, all the students and bursars are advised to make the following changes in their browsers before making Online payments from PeopleSoft.

To view / save as a pdf, click HERE

Safari: Both the check boxes should be unchecked – Prevent Cross-site tracking, Block all cookies.

Screen Shot 2021-07-28 at 12.53.17 PM

Chrome: SameSite by default cookies & Cookies without SameSite must be secure should be disabled.

Screen Shot 2021-07-28 at 12.53.24 PM

Edge: SameSite by default cookies & Cookies without SameSite must be secure should be disabled.

Screen Shot 2021-07-28 at 12.53.27 PM

 

Canvas Help

Attention screen reader users: press Enter on any of the below Help titles to expand or collapse its content
Access
Canvas User Account Not Found

If your user account is not found on canvas, please contact peralta helpdesk for assistance.

For Students: Email canvas@peralta.edu and provide your student ID number/email address

For Faculty: Login to https://helpdesk.peralta.edu and create a ticket (or) email helpdesk@peralta.edu

Canvas Student for Mobile Devices Tutorial