Overview
The Office of the Ombuds is an independent entity that serves as a resource for all classified professionals, faculty, and administrators in the Peralta Community College District to provide a safe, informal, impartial, and confidential space to discuss issues or concerns that may occur in the workplace.
What is an Organizational Ombuds?
An Organizational Ombuds (or Ombudsperson) is a designated neutral or impartial conflict resolution practitioner who provides confidential and informal assistance to visitors on a variety of issues and concerns. The Ombuds operates independently and has no formal decision-making authority or disciplinary responsibilities. An Ombuds does not take on the role of advocate for any one position or individual in a dispute, instead striving for fairness of process and healthy conflict resolution.
The role of the Ombuds is to:
- Listen.
- Help clarify issues and identify potential resources and options.
- Offer support in preparation for difficult conversations.
- Facilitate conversations between involved parties in an impartial manner.
- Provide information, informal inquiries, and make referrals to other resources.
- Offer professional development and engagement opportunities to promote an inclusive and proactive district community.
The Ombuds does not:
- “Take Sides”.
- Accept notice or complaints on behalf of the District.
- Advocate on behalf of anyone or on behalf of the District.
- Give legal advice.
- Participate in any formal process, procedure, or investigation.
How can I contact the Ombuds?
General inquiries and meeting requests can be made via email to ombuds@peralta.edu. Those looking to meet can also fill out an intake form by clicking on the link below. Meetings can be held virtually or in person by appointment.
Kohya Lu
Organizational Ombuds
Location: Peralta Community College District Service Center, Room C4
Email: ombuds@peralta.edu
Phone Number: (510) 466-5369
Confidentiality Statement
Please note that the confidentiality of electronic communication cannot always be guaranteed.
Utilizing the Office of the Ombuds does not put the Peralta Community College District or any of its campuses on notice and does not take the place or serve in lieu of any formal grievance processes.
To protect confidentiality, meetings with the Office of the Ombuds may not be recorded, transcribed, or captured using AI-assisted note-taking tools or other recording technologies.
